Safe online shopping
At madridroom.com we use highly advanced technology to maintain the high levels of security of our online platform. Our secure server (SSL) encrypts all the personal information you provide before completing your reservation (name, address, card details, etc.).
The card that you are going to use to pay for the reservation will be the card you are going to use to pay for the reservation. It is stored securely by our payment service provider, which complies with the highest levels of PCI security to store such information.
This will allow the You will be advised that subsequent payments made to your card, such as monthly rent, rental deposit, or excess usage charges, will be charged directly to your card without re-entering your card. Should this card cancel or expire, please contact us to update said information.
Requirements to rent a room in Madridroom
Individuals between the ages of 21 and 30.
Have student accreditation with a local university, an internship contract, or an employment contract.
Sign the rental agreement, the rules of cohabitation and make the payment of the deposit (to reserve) and the first month's rent.
Rental Periods
From September 1 to January 31 (without proportional)
From February 1 to May 31 (without proportional)
In July and August (minimum stay is 1 month)
The room in the months of high season: September, January or February, does not have payments in proportional parts.
Once the minimum stay has been fulfilled, if the client wishes to extend the part a few more days
Proportional of the rent will be proportional to the following scale:
Low cost rooms: €15/day.
Rooms with window and small bed 20 €/day.
Rooms with window and double bed 25 €/day.
Rooms with balcony and double bed 30 €/day.
Additional fees:
- 35€ Customer Care APP.
- 39 € Single payment for cleaning the room on the day of Check-out.
Cancellation Policy
The payment of the reservation through the MadridRoom platform corresponds to the first monthly rent.
If the reservation is canceled within 4 hours of payment, the amount will be refunded. the entire month's rent minus the amount of management fees.
If, once housed, the tenant decides to unilaterally terminate their contract before the established check-out date, they will lose their stay. all amounts paid to date, including the deposit.
Security Deposit
Under the According to the Spanish Civil Code legislation, a guarantee deposit is requested, for the payment of the rent and the rental relationship.
The amount of the deposit is the equivalent to the price of one month's rent, it will be paid at the same time. before signing the contract. Additional amounts may be charged to the credit card, which you use in the reservation process, since it will work on your credit card. In addition to the deposit, as a guarantee against any incident.
Mechanism and necessary conditions for the recovery of the deposit:
MadridRoom will be made available. You will be charged for the return of the deposit, which will be returned after the deposit. once the following points have been met:
- Having paid the entire monthly rent, that there is no consumption of supplies above the limits established by contract. If there is an invoice that exceeds the established limit, the proportional part of the excessive consumption will be deducted from the amount. from the deposit.
- The state of the room on the day of check out, must be in the same conditions as at the time of check-in. All items in the room will be checked.
- The return of the keys.
- Compliance with the rules of coexistence and community of neighbors.
- At the end of the stay and after verification of the points mentioned above, the deposit will be refunded. returned, on credit card / debito what is it? used in this reservation process, within the following 60 days to the client's check out. All commissions will be paid by the client. Failure to comply with the agreed stay entails the total loss of the security deposit.
Don't you like your room? Does your apartment not convince you?
Don't you like your room? Does your apartment not convince you? Don't worry! You can request a room change within 24 hours, after your arrival date, to change your shared flat, at a cost of &euro 90 per night. transfer expenses provided we have rooms available.
After 24 hours, a fee will be charged. €150 due to room transfer.
Delivery of the keys
In the reservation process, the first month's rent is being paid, an amount that will ensure that your stay is guaranteed. keep your room reserved until your arrival. Before handing over the keys, you will have to pay the deposit, which is one month's rent.
Checkout issues:
WE DEDUCT FROM THE DEPOSIT:
- General cleanliness and maintenance condition -50 €
- Missing or damaged waterproof mattress cover -40 €
- Complete mattress cover missing or in poor condition -20 €
- Bent/torn bed slat -200 €
- Fitted sheet missing or in poor condition -20 €
- Top sheet missing or in poor condition -30 €
- Pillow and its 2 covers missing or in poor condition -50 €
- Duveter missing or in poor condition -60 €
- Mattress damage: bad smell, burns, blood stains, etc. -200 €
- Missing or broken desk lamp -20 €
- Bin missing or in poor condition -10 €
- Chair missing in disrepair -25 €
- Poor condition of the furniture -TO BE DETERMINED
- Walls stained with blue-tac, glue, dirt, etc -200 €
- Dirty or shabby dustbin -10 €
- Breaks to the bed base, bed base legs, glass, walls, cabinets and drawers on the inside -TO BE DETERMINED
- Missing or unusable room keys -50 €
Incidents rules of coexistence
Not respecting the rules that may affect the well-being of other colleagues, the residents of the building, the general hygiene of the apartment could lead to economic sanctions:
INCIDENCE PENALTY
- Generate noise €100
- Do not clean cookware after use 20 €
- Not taking out the garbage at the assigned time 20€
- Damage caused in common areas TO BE VALUED BY THE COMPANY
- Do not dry the bathroom after the shower 20 €
- Smoking on the floor 100 €
- Drug use 100 €
- Leave rubbish in common areas 60 €
- Introduce third parties to stay overnight without authorization from the company 100 €
- Arrival of the Police 200 €
- Hold a €200 Party
